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Contact Enterprise Support

As a client of Xplornet Enterprise Solutions, you have priority access to 24/7 technical support. Our Enterprise Network Operations Centre (NOC) and its technical team is dedicated exclusively to supporting business clients like you.

  • For all inquiries, the fastest way to receive support is to contact us by phone.
  • If your service issue is critical, please do not hesitate to contact Enterprise Support immediately by phone.
    • For example: You have no Internet without explanation and it has interrupted your regular business operations.
  • For your convenience, you may choose to easily open a service ticket by sending us an email at EnterpriseSupport@xplornet.com. In your email message, please include:
    • Identifying information for your account (Account Name or ID#, service location, etc.)
    • A description of your service issue
    • Your business hours or availability (when you will be available at the service location and we may contact you by for on-site troubleshooting).


Support Options for Enterprise Customers

Phone 24/7 Technical Support
1-855-638-7381 (Option 2)

Email Support Team
EnterpriseSupport@xplornet.com